IMVU crash
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Guest_BestNiike

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Joined: 27 Aug 2011
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PostPosted: Mon Aug 29, 2011 2:54 am    Post subject: IMVU crash Reply with quote

Hello,
This is the first time I sign up for IMVU, I install it then suddenly appeared with a warning written: It Appears That IMVU HAS crashed.Would you like to restart IMVU? IMVU I restart all the time and the same error.'I really hate to play.

Windows version : Windows 7
IMVU version : 464.32

Sorry for my English I'm French ^ ^

Thank you in advance,
BestNiike
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Auntiepjl VIP Club Member 18+ Age Verified
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PostPosted: Mon Aug 29, 2011 3:25 am    Post subject: Reply with quote

The first thing to try is to reinstall it.

Uninstall IMVU first
Than download a full installer from here:-
http://static-akm.imvu.com/imvufiles/installers/InstallIMVU_464.0.exe

Save it to your hard drive and double click to install.

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Guest_BestNiike

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PostPosted: Mon Aug 29, 2011 3:45 am    Post subject: Reply with quote

I have the same error do I restart my computer?
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Seny

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PostPosted: Mon Aug 29, 2011 3:49 am    Post subject: Reply with quote

I'm also have this problem. I've reinstalled many times, cleared my cache, and restarted, over and over as well as trying older versions of the client to no avail.
Any help would be great.

(Apologies for tagging along with this thread, I thought it better than wasting space with a new one)


Last edited by Seny on Mon Aug 29, 2011 3:56 am; edited 1 time in total
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PostPosted: Mon Aug 29, 2011 3:51 am    Post subject: Reply with quote

The latest pre-releases aren't always stable. that's a fact that we've come to live with.

Going to an older version, as Auntie suggested is a way to prevent the sorts of issues that you are plagued with.

You can save yourself a lot of issues (if you're not a creator) by sticking with a release that works for you until you are forced to upgrade. As a creator, you can stick with a release that works for you until you're forced to upgrade, or you have to upgrade to get a fix/new widget/etc that you need to create.
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Guest_BestNiike

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PostPosted: Mon Aug 29, 2011 3:55 am    Post subject: Reply with quote

I installed version 464.0 but I still have the same problem I have to restart my computer?
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Guest_BestNiike

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PostPosted: Mon Aug 29, 2011 4:10 am    Post subject: Reply with quote

I just restart my PC and it still does not work
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Guest_BestNiike

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PostPosted: Mon Aug 29, 2011 6:57 am    Post subject: Reply with quote

Up ! Sad Sad
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Guest_BestNiike

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PostPosted: Wed Aug 31, 2011 7:17 am    Post subject: Reply with quote

Up ! Help me !
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PostPosted: Wed Aug 31, 2011 10:20 am    Post subject: Reply with quote

I'm having this problem too, I just got a reply to my help ticket and it looks like they are looking into this issue. They just say update and open the client to clear your cache... Well the issue here is I can't open the client. Im waiting to hear back from them again but I think we just have to wait.
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PostPosted: Wed Aug 31, 2011 10:40 am    Post subject: Reply with quote

See if this helps.
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PostPosted: Wed Aug 31, 2011 11:37 am    Post subject: Reply with quote

No such luck, still getting the crash message prior to login page loading. I've tried uninstalling and reinstalling different versions of imvu, clearng my cache manually, restarting my laptop numerous times, connecting directly via ethernet instead of wifi as suggested by Auntie in a different thread.
I'll remain hopeful that whatever is causing this issue will be solved as soon as possible.

EDIT: finally ater 3 days of the persistant issue, i can now get onto the chat client, thank you imvu.
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Seny

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PostPosted: Wed Aug 31, 2011 9:05 pm    Post subject: Reply with quote

I got a similar message from the support crew.
It's nice to know how to clear your cache when you can't even open the client hahaha
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Guest_BestNiike

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PostPosted: Wed Aug 31, 2011 11:37 pm    Post subject: Reply with quote

I'm new to IMVU I have not even made my first connection, and I do not have the file you must delete to empty the cache ...
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PostPosted: Thu Sep 01, 2011 3:32 pm    Post subject: Reply with quote

Guest_BestNiike wrote:
I'm new to IMVU I have not even made my first connection, and I do not have the file you must delete to empty the cache ...


Make sure you have unhidden all hidden files.
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