IMVU crash

Guest_BestNiike · Joined: 27 Aug 2011 Posts: 8 Location: France

Hello,
This is the first time I sign up for IMVU, I install it then suddenly appeared with a warning written: It Appears That IMVU HAS crashed.Would you like to restart IMVU? IMVU I restart all the time and the same error.'I really hate to play.

Windows version : Windows 7
IMVU version : 464.32

Sorry for my English I'm French ^ ^

Thank you in advance,
BestNiike

Auntiepjl · Posted: Mon Aug 29, 2011 3:25 am Post subject:

The first thing to try is to reinstall it.

Uninstall IMVU first
Than download a full installer from here:-
http://static-akm.imvu.com/imvufiles/installers/InstallIMVU_464.0.exe

Save it to your hard drive and double click to install.
_________________

freebies for guests

Guest_BestNiike · Joined: 27 Aug 2011 Posts: 8 Location: France

I have the same error do I restart my computer?

Senyazza · Joined: 06 Oct 2006 Posts: 20 Location: New Zealand

I'm also have this problem. I've reinstalled many times, cleared my cache, and restarted, over and over as well as trying older versions of the client to no avail.
Any help would be great.

(Apologies for tagging along with this thread, I thought it better than wasting space with a new one)

badboy · Posted: Mon Aug 29, 2011 3:51 am Post subject:

The latest pre-releases aren't always stable. that's a fact that we've come to live with.

Going to an older version, as Auntie suggested is a way to prevent the sorts of issues that you are plagued with.

You can save yourself a lot of issues (if you're not a creator) by sticking with a release that works for you until you are forced to upgrade. As a creator, you can stick with a release that works for you until you're forced to upgrade, or you have to upgrade to get a fix/new widget/etc that you need to create.
_________________
As sexy and suave as Sean Connery. CS told me so!

Guest_BestNiike · Joined: 27 Aug 2011 Posts: 8 Location: France

I installed version 464.0 but I still have the same problem I have to restart my computer?

Guest_BestNiike · Joined: 27 Aug 2011 Posts: 8 Location: France

I just restart my PC and it still does not work

Guest_BestNiike · Joined: 27 Aug 2011 Posts: 8 Location: France

Up !

Guest_BestNiike · Joined: 27 Aug 2011 Posts: 8 Location: France

Up ! Help me !

IdoneaAmaltheaDS · Joined: 26 Nov 2010 Posts: 361 Location: United Kingdom

I'm having this problem too, I just got a reply to my help ticket and it looks like they are looking into this issue. They just say update and open the client to clear your cache... Well the issue here is I can't open the client. Im waiting to hear back from them again but I think we just have to wait.
_________________

Mommajack · Posted: Wed Aug 31, 2011 10:40 am Post subject:

See if this helps.

IdoneaAmaltheaDS · Joined: 26 Nov 2010 Posts: 361 Location: United Kingdom

No such luck, still getting the crash message prior to login page loading. I've tried uninstalling and reinstalling different versions of imvu, clearng my cache manually, restarting my laptop numerous times, connecting directly via ethernet instead of wifi as suggested by Auntie in a different thread.
I'll remain hopeful that whatever is causing this issue will be solved as soon as possible.

EDIT: finally ater 3 days of the persistant issue, i can now get onto the chat client, thank you imvu.
_________________

Senyazza · Joined: 06 Oct 2006 Posts: 20 Location: New Zealand

I got a similar message from the support crew.
It's nice to know how to clear your cache when you can't even open the client hahaha

Guest_BestNiike · Joined: 27 Aug 2011 Posts: 8 Location: France

I'm new to IMVU I have not even made my first connection, and I do not have the file you must delete to empty the cache ...

Mommajack · Posted: Thu Sep 01, 2011 3:32 pm Post subject: